Open Letter to Verizon Wireless
...eligible for a new phone. You sold a phone with a design flaw, and Im not even asking for a refund or a free phone. Just allow me to take a chance on a new one at the 2 year contract renewal rate
If not, I will gladly pay the early termination fee and leave Verizon. On general principle, I will spend more money canceling my account with you...





